Privacy Policy

Who We Are

UK entity: UVA Product and IT Services Limited (Company number: 15807431, Registered office: Park House, 37 Clarence Street, Leicester, Leicestershire, England, LE1 3RW)

India entity: UVA Product and IT Service IND PVT LTD (Registered office: Hanamkonda, Warangal, Telangana, India, 506001)

Contact: enquiries@uvaproit.com

Information We Collect

We may collect information that you provide through our website, including:

• Name
• Email address
• Telephone number
• Company and job title
• Product or business interests
• Information included in your enquiry
• Newsletter preferences, where applicable

Our website and hosting systems may also process limited technical information, including IP addresses, browser information and security logs.

How We Use Your Information

We use personal information to:

• Respond to enquiries
• Arrange product demonstrations and meetings
• Provide information about DP360, Pardha, AURA and other UVA products
• Manage prospective customer, partner and supplier relationships
• Send marketing communications where you have consented or where otherwise permitted
• Operate, maintain and protect our website
• Comply with legal obligations

We process information based on legitimate business interests, your consent, steps requested before entering into a contract, performance of a contract, or compliance with legal obligations.

Sharing and International Access

We do not sell personal information.

We may share information with authorised employees, our affiliated India entity and service providers that support website hosting, email, cloud storage, security, forms and business communications.

Because members of our authorised team and certain service providers may be located outside the United Kingdom, including in India, personal information may be accessed internationally. Where required, we use appropriate contractual and organisational safeguards to protect the information.

Cookies

We may use cookies or similar technologies that are strictly necessary for website security and functionality.

Where we use optional analytics, marketing or tracking technologies, we will request consent where required and provide appropriate cookie controls.

Data Retention

We keep personal information only for as long as reasonably necessary.

General enquiries and prospective customer information will normally be retained for up to three years after the last meaningful interaction, unless a longer period is required for legal, contractual or accounting purposes.

Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion or restriction
• Object to certain processing
• Withdraw consent
• Object to direct marketing
• Request data portability in applicable circumstances

To exercise your rights, contact enquiries@uvaproit.com. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

Security

We use reasonable technical and organisational measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy when our website, products, business operations or legal requirements change. The latest version will always be published on this page.

Contact

For privacy-related questions, contact: enquiries@uvaproit.com